Clinical Skincare, Beauty Products, Spa and Holiday Gifts, Apparel & More

Terms & Conditions


PRODUCT RETURN POLICY:

Any product(s) purchased in-person at the Facelogix Studio in Colleyville, Texas is/are 100% fully refundable to the credit card used to purchase the product(s) at the original sale and/or exchangeable or a replacement product(s) as long as the item to be returned is post marked and returned with the safety seal "unopened" within 7 days of the original delivery receipt.  If any product(s) are returned with the safety seal "opened or removed" a partial refund (of purchased price less a 50% open package fee) to the credit card used to purchase the product at the original sale will apply.   The product should contain at least 75% of the product still in the bottle.  Any product returned with less than 75% of the product in tact, will result in no refund or no exchanges. 

A written explanation or reason for the return must accompany the product return in question, in order to receive an exchange, full or partial refund for the product(s) being returned.  Skincare and beauty products can also be 100% exchangeable for credit towards a replacement product if the original product sold has an unopened safety seal and has never been used. Any returned product(s) that are compromised, damaged, or used more than 75% will not be exchanged and will be deemed not for sale and discarded.   All opened, compromised, used, or damaged product returns will be discarded in the proper manner for disposal.  This skincare and beauty product policy is put in place for the safety and security of our staff.


Product Returns for All Products Purchased online at shop.Facelogix.com:

- Please contact 214-708-2843 or shopfacelogix@gmail.com for a return authorization number and and let us know the reason for your return. 

- Unopened product may be returned within 10 days of receiving order.

- We do not take returns on opened product. If you are unsure if the product will work for your skin, please order our travel size which should last 2-4 weeks depending on the product.

- All product returns must be shipped through FedEx or UPS - NO RETURNS WILL BE ACCEPTED THROUGH USPS (Post Office). 

- Once your products are approved for return, additional specific return details will be given to you at that time.


Our Shipping Policy(s):

- Free Fedex Shipping On All U.S. Orders of $50 or more (before tax, if applicable).  Please allow 5-7 Days for Standard Fedex Shipping from the time your order is placed until your product is received.

- All orders placed $49.99 or less (before tax, if applicable) will be charged a $10 flat shipping charge for standard delivery through Fedex.

All Rhonda Allison products will be shipped directly from the Rhonda Allison Shipping Facility located in Grapevine, Texas at the following address:

RA PROYOUTH
1200 Mustang Dr
Ste 400
Grapevine TX 76051

- The Rhonda Allison Corporate Shipping Facility pulls and ships products on Tuesdays through Fridays and are closed on Mondays, Saturdays, and Sundays.

- After your products leave the Rhonda Allison shipping facility, the average arrival time for your products is 3-4 business days.


What if you enter the wrong shipping address? 

- It is the customer's responsibility to provide a valid/correct United States Postal Service address. If the shipment is returned, a second shipping attempt will be at the customer's cost. 


Mail Theft: 

- It is the customer's responsibility to provide a safe/secure United States Postal Service shipping address. Once an order has been shipped, we must go by the tracking information provided by Fedex. If a package has been tracked as delivered, Facelogix is not responsible for any stolen items. Please check the tracking information on Fedex.com. If your package is tracked as "delivered," check with your neighbors, leasing office, etc.

- If you complete the above two steps and are still unable to locate your package, please email shopfacelogix@gmail.com for more details.


Correcting an Invalid Shipping Address and Order Cancellations:

We mail your product shipment as soon as possible.  Please contact us as soon as you realize you have given the incorrect shipping address.  As long as your package has not been shipped, we can change the shipping address.  Call 214-708-2843 with your new shipping address. shop.Facelogix.com will be unable to change an address after your package has been shipped.  If you wish to cancel your order and receive a refund to the credit card on file used to place the order, please contact shopfacelogix@gmail.com or call 214-708-2843 within one hour of your order and your order will be refunded to the credit card used to place the order and your order will be cancelled.  Please allow up to 5-7 business days for your credit card to receive and post a complete refund to your account.


How to Cancel an Order (Our Cancellation Policy):

You must call within one hour of purchase to cancel an order, to ensure the order has not been fulfilled.  Otherwise, we cannot guarantee that your order will be cancelled.  Once your order has shipped, there will not be a way to recall or cancel your order.  You will have to receive the order and then return it according to the product return policy listed above.


Product Instruction or Product Usage Advice Disclaimer(s):

All Product information and advice provided on shop.Facelogix.com or by its employees on the online chat is intended solely for educational purposes. The information provided is not to be used for medical diagnostic purposes.  Product use advice is not intended to serve as a recommendation for treatment or management of any medical/surgical condition or adverse skin condition. Any information received by you from shop.Facelogix.com or its employees should not be used in place of a physician or other qualified health providers advice or instructions. If you believe you have a medical condition or skin condition, please first contact your dermatologist or your physician immediately for a medical evaluation of your skin care product needs.


Privacy Policy:

shop.Facelogix.com will not sell or disclose any information that identifies you to a third party other than to place shipments with Rhonda Allison Clinical Enterprises, without your approval. Facelogix LLC may use the information to periodically notify you about new services or special product offers. If you would rather not receive any offers and promotions, you may send an e-mail to shopfacelogix@gmail.com with 'Unsubscribe from All Emails' in the subject line.


International Shipping:

At this time, shop.Facelogix.com does not ship products internationally or place product orders with an International Address.  Check back for future shipping updates, as they may occur and change without notice.


Legal Notice:

All notices from shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio five (5) days after the date sent.


Copyright Notice:

All content appearing on this Web site is the property of:
shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio
Copyright © 2020 shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio. All rights reserved.

Trademarks:

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio or any third party, except as expressly granted herein.


shop.Facelogix.com Website Terms of Use:

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio believes that customer conduct violates applicable law or is harmful to the interests of shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio and its subsidiaries.


Notices and Terms Policy:

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio believes that customer conduct violates applicable law or is harmful to the interests of shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio and its subsidiaries.


Sales Tax:

shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


Warranties:

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio.
The inclusion of material on this server does not imply any endorsement by shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


Purchase Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio reserves the right to change its payment procedures at any time without prior notice to you.


Miscellaneous:

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by shop.Facelogix.com :: Official Store of the Facelogix Clinical Skincare & Makeover Studio. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.